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Accessibility

Learn how we ensure an inclusive, welcoming environment for all and discover our Essential Companion ticket scheme

Our accessibility policy

Ensuring a safe and pleasurable day out for visitors with additional needs.


At Southport Pleasureland, we welcome guests with additional needs.


Your safety is our priority. This means that we have measures in place to ensure that any additional needs are provided for.


It also means that we reserve the right to decide that a ride isn't suitable for you – but only ever on the grounds of health and safety, never because of who you are.


All riders must be able to hold themselves upright and hold on to the ride. Other than that, the majority of rides are suitable for all. If you have a health condition, it's up to you to check that a ride is suitable before getting on.

What you can expect

If you don't find the information you need on this page, please get in touch before you visit. A member of our friendly team will be happy to answer any questions you might have.

A day out with the family at Pleasureland
  • Majority of rides suitable for all
  • Disabled toilet facilities
  • Support dogs welcome
  • Exclusions clearly visible on ride safety signs
  • Suitable for wheelchairs and mobility scooters
  • Staff on-site to offer advice

Essential Companion tickets for guests requiring additional support

If you need additional care and support on the day, an Essential Companion ticket will give your +1 access free of charge. This replaces our previous "Disabled Guest with Carer" ticket.


Before, we asked you to bring supporting documentation on the day. Now, we ask only that you register with Nimbus Disability's Access Card scheme and bring the card with you, along with your own ticket.


This scheme is used by a wide range of attractions around the UK. It's a quick, convenient way of ensuring you get the support you need to make the most of your trip to Southport Pleasureland.


Please ensure that you apply online at least seven working days before you visit. Unfortunately, we can't accept same-day applications.

How does it work?

Learn more

This is a paragraph. Writing in paragraphs lets visitors find what they are looking for quickly and easily.

This is a paragraph. Writing in paragraphs lets visitors find what they are looking for quickly and easily.

Learn more

1. Apply online through Nimbus Disability at least seven working days before your first visit.

2. Once you've received your Nimbus Access Registration, book tickets on our website.

3. Email access@southportpleasureland.com with your booking reference and your Nimbus Access Registration details. We'll need your first name, last name and registration number.

4. Bring your Access Card, Nimbus account details and tickets on the day. Then, enjoy your visit!

Our statement on health and safety

Southport Pleasureland is a welcoming environment for people with additional needs. We do everything we can to ensure a safe and pleasurable day out for all.


Some of our rides and attractions can be physically demanding. As long as you can stay upright and hold on to the ride, you're welcome to use it. However, if you have a health condition you need to be sure the ride is suitable before you get on.


If a member of our team feels that there's a danger to an individual or individuals, we reserve the right to refuse admission. These decisions will only ever be made on the grounds of Health and Safety – never because of discrimination.


Your safety is our priority. We wish you a safe and fun-packed visit!

Disabled parking

If you're looking for disabled parking in Southport, we have a limited number of designated spaces.


There are two car parks on site: one on "Esplanade" and one on "Marine Drive". If you're using sat nav, please use the road names rather than Pleasureland's postcode.

Frequently asked questions

  • What is an Essential Companion ticket?

    If you're a paying guest with a disability, you may be eligible for an Essential Companion ticket. This gives an additional guest access to the park, free of charge. To qualify, the companion must be there to provide disability-related support that is significant, substantial and beyond what could reasonably be expected of any friends or family in your group.


    Before getting one, you need to successfully apply through our partner Nimbus. Then, you can book your Southport Pleasureland tickets online and email access@southportpleasureland.com with your booking reference, full name and Nimbus ID number. If you've been awarded a +1 on your Nimbus account, our team will add a complimentary Essential Companion ticket to your booking. If not, you'll need to pay admission for the whole group.


    A guest with an Essential Companion ticket accepts responsibility for supporting you in the park and providing any additional support in the event of an emergency. Our staff can provide assistance only in line with our roles and reasonable adjustments.


  • Who is eligible?

    Please apply online at least seven working days before your visit.


    If you're applying just to visit Pleasureland, you can do so free of charge. However, you also have the option of upgrading to a full Access Card for £15. These cards are valid for three years and accepted at thousands of locations, including many other amusement parks and leisure attractions, across the UK and beyond.


    If you can't use the online form, ring Nimbus on 0330 808 5108 to register.


    Where possible, please apply at least seven working days before your visit. Nimbus will aim to process your application within this time-frame, although it can take longer during peak times. You have the option of supplying Nimbus with your planned visit date, which it will take into account when processing your application.


  • What if I already have an Access Card?

    If you already have a full and valid Access Card that's been awarded with an Essential Companion "+" icon, you can book your tickets online and then email access@southportpleasureland with your booking reference, full name and Nimbus ID number. Our team will then add a complimentary Essential Companion ticket to your booking.


    If you haven't been awarded a "+" icon on your Nimbus account, you will need to pay admission for everyone in your group.


    Please ensure you bring your Access Card, Nimbus account details and tickets with you on the day.


  • Do you accept same-day applications?

    Unfortunately, you're unable to apply with less than 24 hours' notice. This is to ensure that Nimbus has enough time to process all your supporting documents. While you can make an application less than seven working days before your visit, it gives Nimbus less time to review your application.

  • What if I come without an Access Card?

    If you haven't applied online through Nimbus, or have applied but not had a reply, you won't be able to collect a free Essential Companion ticket. In this situation, each member of your group will have to buy a valid ticket to enter the Park.


    Please note that our team at Pleasureland can accept only a valid Access Card or Pleasureland Access Registration. It's not within our scope to review or approve any supporting documentation. Any such requests will be declined and all guests required to pay for admission.

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